Privacy Policy for Sahara Brews

Sahara Brews ("Sahara Brews," "we," "our," or "us") is committed to protecting the privacy of our visitors and customers. This Privacy Policy describes how we collect, use, and disclose information when you visit our site, use our online services, or interact with us.

1. Information We Collect

We collect various types of information from and about users of our online platform:

• Personal Information You Provide: This includes information you provide when making a reservation, placing an online order, signing up for newsletters, or contacting us. This may include your name, email address, phone number, and payment information.
• Reservation and Order Details: Details related to your bookings, such as dates, times, number of guests, and specific order items for online purchases of our specialty coffee, teas, and desert-inspired pastries.
• Usage Information: We automatically collect certain information about your device and how you interact with our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our comfortable and unique ambiance is being perceived online.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service for online ordering or reservations.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services, including processing your online orders for coffee, teas, and pastries, and managing your table reservations.
• To improve and personalise your experience on our site, making it easier to view our menu, learn about our ambiance, and find our location.
• To communicate with you, respond to your inquiries, and send you important updates or promotional materials related to Sahara Brews' offerings.
• To process transactions, detect and prevent fraud, and ensure the security of our online platform.
• To understand and analyse how our users interact with our site, helping us to enhance our services and marketing efforts.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.
• Consent: With your explicit consent, for any other purpose not covered in this policy.

4. Data Security

We have implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Address: 157-158 Sloane Street, London, London, City of, SW1X 9DE, United Kingdom
• Phone: +447119216809